Privacy Policy

1. Introduction

At STELLE + SOL, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure your information remains secure.

2. Information We Collect

  • Personal Information: When you purchase products, book services, or sign up for newsletters, we may collect personal data such as your name, email address, billing address, and payment information.

  • Non-Personal Information: We may collect non-identifying information about how you use our website, such as your browser type, the pages you visited, and the time spent on those pages.

  • Cookies: We use cookies to enhance your experience on our site. Cookies are small text files stored on your device that allow us to recognize you on future visits.

3. How We Use Your Information

We use your personal information to:

  • Process payments and deliver products or services.

  • Communicate with you about your orders, bookings, and relevant updates.

  • Send emails.

  • Improve our website and offerings based on user preferences and usage patterns.

  • Comply with legal obligations.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate our business (e.g., payment processors, email service providers). These parties are obligated to keep your information confidential and secure.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or outdated information.

  • Request the deletion of your personal information (with certain exceptions based on our legal obligations).

  • Opt out of receiving marketing communications at any time.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a minor, we will take steps to delete it promptly.

9. International Users

If you are accessing our site from outside of Canada, please note that your personal data may be transferred to, stored, and processed in Canada, where our servers are located. By using our site, you consent to this transfer of data.

10. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The latest version will always be available on this page.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Email: stelleandsol@gmail.com